I had the privilege of interviewing with the world’s largest airline in September of 2012. I have to say although I did not walk away with a job offer it was a great experience. I wanted to share the entire process hoping it will help you prepare for your interview. On February of 2012 I applied online and received an email in July stating that my application was being forwarded to human resources. On August 23rd I received my second email instructing me to call and schedule a face-to-face interview . It took quite a few tries before I finally got a recruiter on the phone and scheduled my interview.
About 4 days before the interview date I received my flight information and booked my hotel . Since the hotel cost was out-of-pocket I stayed at the Super 8 hotel for $67. United fly you in a day before the interview and schedule your return late the interview day. If you finish your interview early you have the option of changing your return flight.
The hotel shuttle takes you to Terminal E where you take another shuttle to the United Training Center for your interview. Tell the hotel front desk staff you are here for the United flight attendant interview and they will give you all the instructions. You should leave the hotel like 7:30 AM because arriving late will jeopardize your chance of getting the job and for goodness sake get some rest.
When you arrive at the interview location be polite and introduce yourself to other candidates. The recruiters will be watching your interaction with others in the room. A great way to break the ice and make you look good is to buy the bottle of water the recruiter will tell you about, grab a few cups and share with the people around you.
The day starts with them asking you to form a line and hand in your resume and references if you have any to the recruiter in the back of the room. You then will be given a name tag and asked to take a seat. After all candidates is signed in one of the recruiter will welcome everyone and start a open panel discussion about the job and company. He/She will encourage you to ask questions. Avoid asking “stupid questions” and yes there is such a thing as “stupid question at an interview.
While open forum is taking place recruiters will come into the room and start calling names instructing you to bring all your belonging with you for your interview. Everyone gets at least one interview. The first interview begins with a few situational questions and reading of an announcement. Remember to use the STAR method to answer the questions.
If the first recruiter is impress with you, he will invite you for a second interview at a later time. He will suggest you go to the Marriott hotel have lunch and return no earlier than a certain time. If you get to this stage pat yourself on the back you made it this far.
The second interview is conducted similar to the first. In the second interview be sure to give more detailed answers. If the second recruiter like what he hear, while walking you out the door he will say to you “I will like for you to meet with one of your senior recruiter” and walk you to a small room. You will later realize that the 6 or so people in that room with you are the lucky ones out of the 100+ applicants from earlier that morning.
Remember to keep your composer and don’t be over confident because you are not quite there yet. The 3rd interview is a group interview with about 3 recruiters asking more questions and then they will either offer you the job or tell you the same thing they told all the other applicants the already sent home. We will let you know in 5 to 7 days.
If you are not offered the job on the spot don’t hold on to false hope, accept the fact that you are out of the running. Good luck and thank you for reading.
Look out for my next post on questions and answers during the Interview