Categorized | United Airlines

United Airlines Flight Attendant Interview

I had the privilege of interviewing with the world’s largest airline in September of 2012. I have to say although I did not walk away with a job offer it was a great experience. I wanted to share the entire process hoping it will help you prepare for your interview. On February of 2012 I applied online and received an email in July stating that my application was being forwarded to human resources. On August 23rd I received my second email instructing me to call and schedule a face-to-face interview . It took quite a few tries before I finally got a recruiter on the phone and scheduled my interview.

About 4 days before the interview date I received my flight information and booked my hotel . Since the hotel cost was out-of-pocket I stayed at the Super 8 hotel for $67. United fly you in a day before the interview and schedule your return late the interview day. If you finish your interview early you have the option of changing your return flight.

The hotel shuttle takes you to Terminal E where you take another shuttle to the United Training Center for your interview. Tell the hotel front desk staff you are here for the United flight attendant interview and they will give you all the instructions. You should leave the hotel like 7:30 AM because arriving late will jeopardize your chance of getting the job and for goodness sake get some rest.

When you arrive at the interview location be polite and introduce yourself to other candidates. The recruiters will be watching your interaction with others in the room. A great way to break the ice and make you look good is to buy the bottle of water the recruiter will tell you about, grab a few cups and share with the people around you.

The day starts with them asking you to form a line and hand in your resume and references if you have any to the recruiter in the back of the room. You then will be given a name tag and asked to take a seat. After all candidates is signed in one of the recruiter will welcome everyone and start a open panel discussion about the job and company. He/She will encourage you to ask questions. Avoid asking “stupid questions” and yes there is such a thing as “stupid question at an interview.

While open forum is taking place recruiters will come into the room and start calling names instructing you to bring all your belonging with you for your interview. Everyone gets at least one interview. The first interview begins with a few situational questions and reading of an announcement. Remember to use the STAR method to answer the questions.

If the first recruiter is impress with you, he will invite you for a second interview at a later time. He will suggest you go to the Marriott hotel have lunch and return no earlier than a certain time. If you get to this stage pat yourself on the back you made it this far.

The second interview is conducted similar to the first. In the second interview be sure to give more detailed answers. If the second recruiter like what he hear, while walking you out the door he will say to you “I will like for you to meet with one of your senior recruiter” and walk you to a small room. You will later realize that the 6 or so people in that room with you are the lucky ones out of the 100+ applicants from earlier that morning.

Remember to keep your composer and don’t be over confident because you are not quite there yet. The 3rd interview is a group interview with about 3 recruiters asking more questions and then they will either offer you the job or tell you the same thing they told all the other applicants the already sent home. We will let you know in 5 to 7 days.

If you are not offered the job on the spot don’t hold on to false hope, accept the fact that you are out of the running. Good luck and thank you for reading.

Look out for my next post on questions and answers during the Interview

38 Responses to “United Airlines Flight Attendant Interview”

  1. Marie says:

    Thank you for this very helpful information. I knew most airlines hire you on the spot; this because it doesn’t make sense to send you back home and then bringing you back to training center again. I have had that successful experience in the past. By before, I was younger in my twenties and willing to give some things up.

    I knew something was going on with United. When they arranged my flight, they allowed for me a whole day before sending me back to home. It was because they needed a time frame in case I made it to next interviews which I did not.

    Thanks for the questions, exactly ones they made me. I did not prepare to answer those questions and to answer any question at all.

    I always think the best shot is to be yourself and honest. But it seems that being honest does not always like airlines recruiters, because you are supposed to say what recruiters like to hear. So it. To get in you need to:

    To lie and answer to them that you will still want to become a flight attendant no matter all the crab you will face with passengers, low pay, working long hours, sleep deprivation, being on reserve for years and years to come, no holidays at home at all, (days off, don’t even think about because are movable, you can count only with 4 non movable which means you are owner of yourself just 4 days a month), being alone and depressed in a hotel room 18 to 21 days a month, and on the edge to become an alcoholic or a sexual hyperactive individual, flying tired because they did not allow you enough time to sleep (which compromise safety) but they still expecting you to be alert on flight. All of that mentioned before for $1,700 a month plus $1.95 per diem.

    Airlines always wants to make it more difficult and glamour’s of what really is, when you go to the process, you get the job and get in line and see with your own eyes what is all about; you realize is nothing it was pictured at first and you become bitter in time.

    How nice would be for flight attendants that airlines acknowledge and accept all of these flaws, take corrective action and allow flight attendants to enjoy their work as it used to be.

    • Lisa says:

      Marie– just curious, your description of the job leaves me puzzled about why you applied in the first place?

      • Maxx says:

        It is good to interview with other airlines for the experience before interviewing with the one you really want. I would love to work for Delta or JetBlue and practice does make perfect. Sometime it takes several tries with one airline before you get hired so it never hurt to interview.

  2. sandra says:

    what are the questions they ask?and what are the answers to them?i have a interview next month. i googled but cant realy find any helpfull sites :(

    • Brooke says:

      How long did it take for United to email you and set up an interview from day that you applied online?

      • Maxx says:

        About 1 week.

      • Just fyi, from the date of my on-line app with United, it took 14 days to receive an invitation to interview in Houston. I leave Thurs. March 14th for a Friday March 15, 2013 interview.
        I wish all of you the best in the sky ;-D
        Susie Stylista on fb in i.B./San Diego, CA

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    Recently, I completed my studies in Finance & Investments and I am preparing for my future job interviews. Hence, I attempt to have just as much information on case interviews as is possible and your text helped me alot. But I want a deeper understanding and I am attempting to practice the handling of cases and getting in contact with those who actually know about the interviewing process and on things I should focus like thinking of a construction for a few key issues to solve the whole case interview problem.
    I just discovered an online site (looks like it’s fifty percent german / fifty percent international) to practice an authentic interview situation on the web via skype called Preplounge so i wanted to ask if you know anything about them or even tried a meeting at their website ?
    I wrote the hyperlink inside the comment form since i are unsure of the way to add it in my text, hope that is fine. Thanks for an upcoming answer, e mail is fine as well!

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